Privacy Policy

We may collect the following types of information:

• Account information (name, email address, institution)
• Payment and billing information (processed securely via Stripe)
• Uploaded study materials, documents and files
• Usage data (features used, study activity, AI interactions)
• Device and browser information
• Cookies and similar tracking technologies

We use your data to:

• Provide and improve the GradeARC platform
• Generate AI-powered revision content and exam simulations
• Process payments and manage subscriptions
• Communicate important service updates
• Analyse platform usage to improve features
• Ensure security and prevent fraud

Your data is stored on secure cloud infrastructure with industry-standard encryption. We use Supabase for database services and Stripe for payment processing — both comply with SOC 2 and GDPR standards.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

We do not sell your personal data. We may share data with:

• Trusted third-party service providers (hosting, payment, AI processing)
• Legal authorities when required by law
• Successor entities in the event of a business transfer

All third-party providers are bound by strict confidentiality and data protection obligations.

Under GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@gradearc.co.

We use essential cookies to maintain your session and functional cookies to remember preferences. We do not use third-party advertising cookies.

You can control cookie preferences through your browser settings.

GradeARC is not intended for users under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify users of material changes via email or platform notice. Continued use after changes constitutes acceptance of the revised policy.

For privacy-related questions or data requests:

Email: support@gradearc.co

Website: https://gradearc.co